FAQs
1. General Questions
Q: What is Dress Divine?
Dress Divine is a Pakistan-based women's clothing brand offering high-quality, stylish, and trendy outfits. We specialize in elegant designs that cater to modern fashion needs.
Q: How can I contact Dress Divine?
You can reach out to us through:
📧 Email: dressdivineofficial@gmail.com
📞 Phone: +92 329 4544234
🌐 Contact Page: https://dressdivine.pk/contact/
2. Ordering & Payment
Q: How do I place an order?
To place an order, simply browse our website https://dressdivine.pk/, select your desired products, add them to your cart, and proceed to checkout.
Q: Can I modify or cancel my order after placing it?
Once an order is placed, it cannot be modified or canceled unless explicitly permitted by our support team. Contact us immediately for any urgent modifications.
3. Shipping & Delivery
Q: How long does shipping take?
Orders are shipped within 3 to 5 business days after processing. Delivery times may vary depending on your location.
Q: Do you offer international shipping?
Currently, we only ship within Pakistan. For international shipping inquiries, please contact our support team.
Q: How can I track my order?
Once your order is dispatched, we will provide a tracking number via email or SMS, allowing you to monitor the delivery status on the page https://dressdivine.pk/track-order/
4. Returns, Refunds & Exchanges
4. Returns, Refunds & Exchanges
Q: Can I return or exchange my order?
Yes, we accept returns and exchanges within 2 days of receiving the order. The item must be unused, unwashed, and in its original condition with all tags intact.
Q: How do I initiate a return or exchange?
To request a return or exchange, contact us via:
📧 Email: dressdivineofficial@gmail.com
📞 Phone: +92 329 4544234
🌐 Contact Page: https://dressdivine.pk/contact/
5. Account & Reviews
Q: Do I need to create an account to shop?
No, you can shop as a guest. However, creating an account allows for faster checkouts and order tracking.
Q: Can I leave reviews on your website?
Yes! We encourage customers to leave honest reviews and feedback about our products. However, inappropriate or misleading reviews may be removed.
6. Other Questions
Q: Do you have a physical store?
No, we operate exclusively online through our website https://dressdivine.pk/.
Q: How can I stay updated on new arrivals and promotions?
Follow us on social media and subscribe to our newsletter for the latest updates on new collections, discounts, and promotions.
